Pricing

We take security seriously.

Our web app, app.pictalhealth.com, is a secure website hosted by a company called Render. With Render, your data is encrypted at rest and in transit. Learn more about Render’s security.

We have introduced AI features (AI chat and document uploading) to help you create your timeline with less manual data entry.

We have a ‘zero data retention’ policy with our AI provider. That means they do not retain any of your data after they process it.

You can always choose not to use these features, and enter your data manually.

You own your data, of course! As it should be. We do not ever sell your data. We do not share your data without your written consent.

Pictal is not covered by insurance. But you may be able to get reimbursed for the cost of Pictal by submitting your receipt to your HSA/FSA plan provider.

Currently, you can export a PDF of your timeline and upload it to your patient portal or print it before your visit. You could also share your timeline on your device during the visit. In the future, you’ll be able to give access to your provider directly.

Clinicians have told us that the timeline is what they try to do in their head, when talking with patients.

While it can be overwhelming to look at very large timelines, it is better than digging through notes in the medical record or trying to look through a patient’s binder or typed-up report.

At this point we do not have an connection to pull in data from electronic health records (though it is in our future plans.)

We do often suggest that people not try to recreate all the data in their health record in Pictal, as not all of it will be important to your overall story (e.g. lab tests that are consistent over time.)

Health records are only part of your story. It may help to focus on what’s significant from your health records, and then build out the rest of your story around that information.

Yes, we offer a discount code for those who need it. This is based on the honor system - no need to apply or check with us first.

We trust you to use it responsibly, keeping in mind we have no external funding, and memberships are what keeps Pictal alive.

At checkout, use code FRIEND30 for 30% off for the lifetime of your membership.

Not right now. We help you create a ‘bird’s eye view’ of your story. If you need to track symtoms in detail, we recommend using an app like Visible, Bearable, Pathize, or Folia.

The people who find Pictal most helpful are often:

• tired of repeating their story

• still looking for a diagnosis

• dealing with a complex history and hoping to understand it better

• overwhelmed and need help prioritizing

• planning for an upcoming appointment and concerned about using the time well

Sound like you? We think you’ll get a lot of value from Pictal.

Doesn’t sound like you? It’s probably not for you. But you may know someone who fits the description, and we always love referrals from friends.